It's probable that this is the only 30 seconds in your life that you'll ever spend thinking about a NMI. And fair enough too.

What is it?

Your NMI is the reference of the meter point at your property. It's different to your meter number and different again to your account number. Don't ask. 

Where is this thing?

Depending on which retailer you're currently with you'll normally find your NMI on the second page of your bill, just above the block of meter read data. 

Why does it matter?

When we switch the billing for your property from your current retailer to Energy Locals, we need to first get a perfect match in the industry operator's systems. Knowing your NMI helps us to do that. 

So the NMI makes everything ok then?

Ideally, but no. We've found examples of retailers billing customers for the wrong NMI. That means they've attached the wrong meter data to someone else's bill and in some cases switched the wrong customer. We don't want that happening. That's why we use a combination of data sources to get the match right: NMI; address; meter configuration; and your name. 

Are we done?

We are. 30 seconds you'll never get back. Sorry. 

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