Contact us in the way that suits you best:

  1. Live chat (business hours): Use the little message icon at the bottom right of the screen

  2. Email us at 

  3. Facebook via Facebook Messenger

  4. Phone us on 1300 MY ENERGY (1300 693637)

Our team is 100% Australian-based and will be happy to help you.

If we've messed something up then we're sorry and we'll fix it. This page outlines how we handle and fix complaints. We're a startup that's taking on the big guys and keeping customers happy is exceptionally important to us. 

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