Your bill frequency depends on how often we receive a meter reading from your metering provider.

Normal meters

If you don't have a smart meter it's likely that this will be every 3 months so that's how often we'll send a bill. 

We do suggest you pay a fixed amount each fortnight or month so that when your bill arrives, it's a top up-type bill rather than one for a quarter of a year's usage. 

Smart meters

If you have a smart meter with remote communications, we'll get meter reads almost every day. Quite soon we'll start sending bills monthly for customers with smart meters. 

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