When you join we need to wait for a 10 day cooling off period to pass. This is a regulatory requirement.

After that, we need to wait for your next meter reading to take place. This is also one of the industry rules and ensures we have an accurate meter reading to start your account with. 

Most meters are read every three months. If your meter isn't due to be read in the near future, you might want to pay for a special meter read. The costs of this are pretty reasonable in some regions. Just drop us a message using the thingy at the bottom right of the screen if you'd like us to arrange this. 

If you've got a smart meter, there's no need for a special read as you'll switch within a few days of your cooling off period completing. 

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